Frequently Asked Questions

1. What is the cancellation and refund policy?
Cancellation and refund policies vary by property. Please refer to the specific policy outlined for each unit when booking.

2. What are the check-in and check-out times?
Check-in and check-out times may differ between properties. You can find specific check-in and check-out details on each property’s listing page.

3. Are there any special rules for pets, and are there pet fees?
We welcome one well-behaved pet per group! Please ensure pets are on a leash when outside the unit, remain calm, do not bark excessively, and are considerate of other guests. There are no additional pet fees.

4. What essentials are provided, and should guests bring anything specific?
Each unit offers a variety of essentials, including soap, toothbrushes, toothpaste, linens, towels, and basic kitchen supplies. Be sure to check each property’s listing for a complete list of amenities provided.

5. Is there a minimum stay requirement?
Yes, there is a two-night minimum stay for all rentals.

6. Are amenities available year-round?
The indoor pool and hot tubs are available all year, while the outdoor pool is open seasonally during the summer. Opening and closing dates vary each year, so please check for updates before your stay.

7. What’s the parking situation at the condo?
Parking is free across the resort for all guests. No parking passes are required, but please take care when parking in winter, as weather can impact road conditions. You should always lock your vehicle we are not responsible for any lost or stolen items.

8. Is there a quiet time policy?
Yes, we observe quiet hours from sundown to sunrise. We appreciate your help in maintaining the peaceful ambiance our guests love.

9. How do guests access Wi-Fi and other digital amenities?
All units come equipped with high-speed fiber optic internet with speeds of at least 250Mbps both for downloads and uploads. Wi-Fi login details will be available in your unit upon arrival.

10. Are there any additional fees?
There are no additional resort or cleaning fees. The price you see is the price you pay!

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